PROPERTY MANAGEMENT SERVICES
LEASING SPECIALISTS
- Coordinating marketing pictures, video tours, and website postings.
- At least 10 hours of dedicated showing times per week, including weekends and evenings.
- Total showing capacity of 120 people per week per unit.
- Prescreening potential applicants before showings.
- Showing follow up.
- Application review, with tenants approved or denied typically within 24 hours of applying.
- Flexible application requirements based on owner preference.
- Surety bond options for owners who want to accept a more comprehensive range of tenants.
- Pricing adjustments based on activity and market factors.
- Flexible fees based on owner preference.
- Licensed leasing agents under the guidance of a managing broker.
- Fair housing compliance.
- Online lease signing and collection of fees.
tenant screening
Offered individually or as part of the comprehensive property management experience, we run credit and background checks, landlord verifications, and employment verifications before making any decisions.
Owners can be as involved as they want with the process. We can work with owners to determine acceptable tenant criteria and guide them in the decision-making process, or handle the decision-making process ourselves.
RENT COLLECTION
Offered individually or as part of the comprehensive property management experience, we have an automated billing process through our tenant portal software that tracks tenant payments and automatically applies late fees and NSF Charges. Our in-house debt management team will reach out to tenants who are late on rent via text, email, and phone calls to track down rent payments. Depending on the situation and the owner’s preferences, we can initiate eviction proceedings with our legal team and send past-due rent to collections as well.
With over $100M of assets currently under management, our team has been responsible for oversight of $10M+ in value-add construction, in addition to constant upkeep and capital improvements to our current portfolio.
We are currently handling an average of 250 maintenance requests per month through our in-house staff, all handled directly via our tenant portal software.
MAINTENANCE & CONSTRUCTION
- In-house maintenance and janitorial staff, which saves you hundreds per year and allows for quicker response times than outsourced labor.
- Construction coordination and supervision, including, handling material orders and inventory warehousing.
- No management fees for vacant units under construction.
- No hassling with questionable third-party vendors - most things can be taken care of by Crest employees, and any third-party vendors we require have typically been vetted and used by us previously.
- Turnovers are dealt with professionally and in a timely manner.
- Move-out walkthroughs with tenant billing for damage caused outside of general wear and tear.
- Tenants submit maintenance requests directly through their tenant portal.
- Capital improvement project budgeting and execution.
Our comprehensive property management platform includes all of the listed services – everything required to keep your building running smoothly and profitably.
Everything is handled in-house by our experienced staff, many of whom are property owners themselves.
COMPREHENSIVE PROPERTY MANAGEMENT
- Handling evictions, including meeting the sheriff during the actual eviction.
- Court-ordered and city/municipality requirements, such as annual inspections.
- Section 8 inspections and case worker correspondence
- Providing market knowledge and recommendations pertaining to rent pricing, renewals, construction prices, and ways to increase property value.
- Being current on tenant laws.
- Scheduling and coordinating property appraisals, walkthroughs, inspections.
- Monthly financial reporting to building owners, asset managers, and/or accounting firms.
